Transparent cost
See an instant estimate and the assumptions behind it before applying. Complade confirms the final quotation after reviewing the certification scope and required audit time.
Accredited ISO 27001 & CyberSecure Canada Certification Body
Complade is an SCC-accredited ISO 27001 and CyberSecure Canada certification body.
Complade helps organizations create and realize value sustainably by giving their stakeholders informed assurance about the status of risks and controls.
Apply and sign your agreement in the portal, then start uploading Stage 1 documents. Pay later, before the auditor begins reviewing them.
SCC accreditedRecognised internationallyIndependent & impartialRigorous & evidence-based
Certification services
Complade certification services
Complade independently audits organizations against recognized information security standards.
The Complade difference
Know what the audit costs, how it works and how conclusions are reached.
Complade combines SCC-accredited certification, published pricing and a portal that makes the audit process visible. Clients can see how their information risks and controls were evaluated and what evidence supports each conclusion.
Predictable process
Know the stages, responsibilities, evidence requirements, audit activities and expected timelines before the audit begins. The process is predictable; the certification outcome is never predetermined.
Standards-based rigour
Auditors record the requirement, assessment criteria and evidence for each conclusion. Their judgment follows a documented method.
Portal-led visibility
Plan the audit, submit evidence, follow evaluated audit points, manage corrective actions and receive reports and certificates through the Complade Audit Portal.
The Complade Audit Portal
From application to certificate, in one portal.
Apply and sign the agreement, then upload Stage 1 documents. Pay before the auditor begins reviewing them. Screenshots below use illustrative sample data.
Explore the full audit process
Apply in the portal
Choose a certification and describe your organization and audit preferences.
Sign the agreement
Review and sign the certification agreement and confidentiality terms after scope review.
Start uploading Stage 1 documents
Upload the required documents as they become ready, before payment is due.
Pay before review
Payment is due after the required documents are uploaded, before the auditor begins the Stage 1 review.
Plan and follow Stage 2
See the audit plan, participants and evaluated audit points.
Read the audit report
Review and download the completed report in the same workspace.
Receive the decision
Access certification records and the certificate after independent review.
Certification workflow
Complade lets you begin Stage 1 in the portal.
Complade lets you complete your application and sign the certification agreement online. You can start uploading Stage 1 documents as they become ready. Payment is due after the required documents are uploaded and before the auditor begins the Stage 1 review. Stage 2, the independent certification decision and annual surveillance follow.
Frequently asked questions
Questions clients often ask about our audit process.
What makes a Complade audit repeatable?
Audit points are mapped to defined criteria, evidence is recorded against those criteria, and findings connect the applicable requirement, evidence examined and conclusion. Auditor judgment is applied within controlled methods and competence requirements.
Does a predictable process mean certification is guaranteed?
No. The workflow, responsibilities and evaluation method are predictable, but certification is granted only when the applicable requirements are met and any required nonconformities are resolved.
What can clients manage in the Complade Audit Portal?
Clients can manage applications, agreements, evidence, Stage 1 review cycles, meetings, Stage 2 scheduling and participants, audit-point visibility, corrective actions, reports, certification decisions, certificates and applicable IAF CertSearch links.
Can Complade tell a client how to fix a finding?
Complade explains the requirement, evidence examined and finding. To preserve impartiality, it does not prescribe a client-specific implementation or provide ISO consulting services.
Are audit results visible during Stage 2?
Clients can see audit points, notes and evidence activity in the portal. A result becomes visible after the audit team evaluates that audit point; preliminary activity is not presented as a final certification decision.
Who makes the certification decision?
A qualified certification decision-maker, separate from the audit delivery, reviews the audit recommendation and supporting records before certification is granted.
Client certification stories
Hear from organizations we have certified.
Three Complade clients describe their CyberSecure Canada certification experience.
Start here
Start your online application at app.complade.com or book a meeting
If you have questions about the process or which certification fits your organization, book a meeting with Complade.