Privacy Notice

Last Updated: October 20th 2023

Complade Canada Inc. is committed to protecting your privacy. This Privacy Notice outlines how we collect, use, and safeguard your personal information when you visit our website www.complade.com or engage with our services.

Contact Information

• Headquarters Office Address: 2 Simcoe St South, Suite 300, Oshawa, ON L1H 8C1, Canada

• Phone: +1-289-804-1616

• Email: privacy@complade.com

Data Hosting and Processing

We utilize the services of the following third-party providers to host and process data:

• Google Cloud: Data may be stored and processed on Google Cloud servers.

• Zoho Corporation: Certain data may be managed using Zoho Corporation's services.

Website Analytics

We employ Google Analytics to gain insights into our website's visitors. Google Analytics may collect and store data, including IP addresses and other information related to your visit. This data is used solely for analytical purposes to enhance our website's user experience.

Data Retention

We retain data for a period of up to 7 years, as required for legal, regulatory, and operational purposes. After this period, we securely dispose of or anonymize the data to protect your privacy.

Data Sharing

Complade Canada Inc. does not sell your personal data or engage in marketing activities with third parties. Your information is used solely for internal purposes related to our services and operations.

Your Rights

You have the right to:

1. Access your personal data and request its correction.

2. Withdraw your consent where applicable. (Email privacy@complade.com)

3. Request the deletion of your data, subject to legal obligations. (Email privacy@complade.com)

4. Object to the processing of your data for specific purposes.

5. Lodge a complaint with the appropriate data protection authority.

Security Measures

We have implemented security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Updates to this Privacy Notice

We may periodically update this Privacy Notice to reflect changes in our practices. We encourage you to review this notice regularly.

If you have any questions or concerns about your privacy or this notice, please contact us at privacy@complade.com.

Thank you for trusting Complade Canada Inc. with your information.